Our Thinking.

Meeting the Changing Demands of SG Millennials and Gen Z: Customizing Credit Card Rewards

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The impact on customer loyalty

The importance of rewards and benefits

The value of ease of transactions

The rise of digital-first payments

Meeting consumer expectations

Seamless digital integration

To stay relevant in the ever-evolving financial landscape, financial institutions must innovate and meet the expectations of Singaporean millennials and Gen Z. This means offering products and services that prioritize a client-centric approach. By understanding the desires for customization and a seamless digital experience, institutions can create innovative credit card offerings that resonate with younger customers and cater to their specific needs.